A sales manager who increased the average number of calls per rep found they lost sales and customers.

By increasing the average number of calls, you may only increase the number of average calls.

Process improvement is about how things work or don’t work.

Even with TQM, SPC and other initiatives, organizations often overlook many tasks that provide rich opportunities to increase productivity and reduce costs.

If businesses were true teams, they’d recruit and train talent like pro sports teams.

Employee groups don’t become teams just by calling them teams. Developing productive teams is a serious process, not an event.

Knowledge can’t be managed, because it’s a shifting target.

However, it must be captured to avoid "reinventing the wheel". Unfortunately, best practices are carried around in peoples’ heads or scrawled on napkins.

a·chieve·ment (-chvmnt)  n.

The act of accomplishing or finishing. Something accomplished successfully, especially by means of exertion, skill, practice, or perseverance. Your result of leveraging ATC's Sales and Management expertise to your advantage!

Achievement Training Corporation has been improving the performance of organizations and individuals for over twenty-five years. We believe that high-performing human resources are the requirement to improve productivity, delight customers and sustain profitability. We help these performers gain both the competence and the confidence to achieve their business objectives.